Ebay suffers another outage

Computer World –

Popular online auctioneer eBay is still working on a major system problem that has disrupted service since last night.

A bulletin posted on an announcement board by the company at 8:15 a.m. Pacific time said that it still didn't have a "definite time for bringing the system back up," although estimates were that that service should be restored around 2 p.m. "based on the nature of the problem."

EBay's latest outage is its second major service disruption this week alone, and continues a string of service outages that have plagued the company since the beginning of this year.

Engineers working on fixing the latest problem believe they've finally identified the cause, according to the bulletin posted today. Though the company didn't offer details, earlier bulletins last night blamed a hardware issue relating to eBay's database servers.

Hardware-related problems have already caused several other outages at eBay this year. The problems have ranged from failed memory and system boards to I/O subsystem failures and disk crashes.

EBay's site is powered by Unix servers from Sun Microsystems Inc. The servers include Sun's highest-end, 64-processor Ultra Enterprise 10000 systems, touted by the company as fail-safe, reliable platforms for Internet applications.

Both Sun and eBay hadn't returned calls before deadline.

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