7 Secret Features in Windows 7

Cool but unappreciated Windows 7 features.

Page 6 of 8

Problem Steps Recorder

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This feature is for the IT pro or tech-savvy user who often helps friends or co-workers with computer problems. Problem Steps Recorder can record, step by step, what a user is trying to do. It then generates an HTML slideshow of a user's actions with descriptions of what took place. This file can then be sent directly to a person or a company's help desk for viewing. To try out Problem Steps Recorder, click on the Windows 7 Start button and type in "PSR" in the search field

Republished with permission from CIO.com (view original version)

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