The best open source networking software: 2010

InfoWorld's Test Center picks the top open source networking software and administration tools of 2010

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Bossie 2010 winner: OTRS ITSM

OTRS ITSM is the most complete open source IT service management solution available today. This Web-based system has change request and SLA management covered with automated workflow, a self-service portal, personal watch lists, real-time dashboards, comprehensive impact reporting, and a new knowledge base framework. What we like most about the suite is its basis in ITIL. By building on ITIL best practices, OTRS ITSM can help you roll with the changes and keep IT services on track.

License: GNU Affero GPL

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The Bossies 2010 index:

Bossie Awards 2010: The best open source software of the year

Bossie Awards 2010: The best open source applications

Bossie Awards 2010: The best open source application development software

Bossie Awards 2010: The best open source platforms and middleware

Bossie Awards 2010: The best open source networking software

This story, "The best open source networking software: 2010" was originally published by InfoWorld.

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