20 tools for hero hacks

On the road, under duress, or out in the boonies -- save the day with these essential IT troubleshooting and repair tools

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Nokia Lumia 710 or any decent smartphone with camera and Evernote

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I use a Windows Mobile phone only because my 3,700-entry contact list keeps crashing Android phones. Why my Nokia Lumia 710 made it on this list is because of Evernote. Whenever I do a project, I snap pictures of the install (server, router, and so on) with Evernote and let it synchronize. Then when I get back to my laptop/desktop, I play cut/paste to put together notes describing the equipment. Snaps of serial numbers, insides of servers, front panels, cabling, the list goes on. Everyone wants better documentation, and Evernote makes it a whole lot easier.

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