Tech blunders, drama, comedy!

IT pros share behind-the-scene stories of the job, from personal bloopers to bureaucratic nonsense

Behind the scenes with tech pros

Credit: Diane Macdonald

Every week in the InfoWorld Off the Record blog, IT pros take us behind the scenes of their jobs. The anonymous stories feature ways of dealing with personal bloopers, unforgettable help desk calls, fights against bureaucratic nonsense, and everything in between. Here we present some of the challenges that tech pros shared in 2012, and we thank the writers for giving us a glimpse into the ups and downs of their tech careers.

[5 dysfunctional IT relationships -- and how to repair them and 2012's worst security exploits, fails and blunders]

IT pros, if you have an on-the-job experience to submit, send your story to We'll send you a $50 American Express gift cheque if we publish it.

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