Red Cross offers Office 365 to its units worldwide to improve communications

The Microsoft cloud email and collaboration suite could be adopted by millions of the relief organization's employees and volunteers

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Happ would like Microsoft to apply more artificial intelligence to the Exchange Online component of Office 365, because this would be of great help to such an email intensive organization.

"I'm talking about a system that watches me for a week or a month, observing how I process email and learns from that, so that it can suggest to me folders to check first, people to contact first, based on that usage pattern," Happ said.

Although email is expected to be the primary driver for Office 365 adoption among the National Societies, the IFRC is also giving them the option of using other suite components, like SharePoint Online, Lync Online and the Office productivity applications.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

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