IT Resume Makeover: How to tell your career story

Now she's in a new position that she's happy with, but several months ago when she began her job search she wasn't getting the response she was hoping for. After putting her resume out there, she quickly realized her only interviews came from a network of professionals, which got her thinking, "What's going on with my resume?"

"I had spent several months working on my old resume. I knew it was more focused on describing what I had done, but not on how that benefited the companies I worked for. I was really struggling with quantifying my accomplishments. Almost all of the interviews I had came through networkimg," Franchi says.

After reading one of CIO.com's Resume Makeover series, she decided to put her name in the hat and that landed her the starring role in this month's makeover.

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