Seems like every day, but especially Fridays, when not everyone is as focused on the task at hand as you, and might have gotten a bit too lost in the Intertubes, someone sends you a long series of links, document, or diatribe and expects some kind of reasoned response.
Problem is, when everyone else is winding down their week, IT is usually slammed, as users rush in with problems they haven't bothered to do anything about the previous four days and now would like to get straightened out before they leave for the weekend.
You need a response, but don't want to spend any time on it – partly because it's probably not worth it, partly because if the perpetrator doesn't look at the response until Monday, he or she will realize the question was stupid in the first place, but won't realize that's their fault.
Instead they'll look at your answer and wonder (sometimes out loud to you, or to your boss) why you wasted time on it.
What to do?
Send them this:
Use the image, not the explanation.
It doesn't force you to say explicitly that something is toolong;didn't read.
It lets you send a r a quick rejection that gets the problem off your desk, makes sure that particular user won't send you another time-suck on a Friday afternoon, and allows you to pretend your bit of Internet-meme sarcasm was light-hearted joshing appropriate even to the kind of self-serious user who sends business-analysis opuses out to a whole department on Friday afternoon and expects a serious response.
Plus it's been translated into a wide range of languages, cultures and contexts, which just as much precision and cultural sensitivity as you'd expect from Internet memes:
- Mexican Spanish
- Soviet Russian
- Not Kenyan
- Space geek
- Star Wars Geek