As a company grows, more tools are required, and with more tools come more alerts and often a breakdown of processes and procedures to handle them. Soon enough, the alerts coming from each of your systems and tools sound like an obnoxiously loud cocktail party, everyone having different conversations about different things. As a result, Security and DevOps teams become so desensitized to these alerts that even when the system flags a truly anomalous activity, it may get ignored due to burnout.
What you want is for alerts to sound off like a harmonious choir, all working together and only hitting the high notes when a real issue arises. So how do we get there? Rather than sit by the sidelines waiting for the next team member to hit this negative inflection point, Chris Gervais, vice president of engineering at Threat Stack, and VictorOps, offers seven ways teams can avoid alert fatigue.