In this blog I will be addressing SaaS throughout 2009. I'll cover how to evaluate which applications to consider, how to implement, security and identity, pitfalls to using the cloud computing model and anything else you, the reader, tell me you want to know. That’s the key... you have to talk back to me. Make this interactive. Let me know what works and where I missed the boat.
As we witness the spectacular collapse of the Industrial Era business model, built on doing everything in-house and collecting companies up and down the supply chain to form a conglomeration, it becomes clear that something has to change. This is where SaaS comes in.
If you were unable to attend the IDC SaaS Summit in New York on March 26, you missed some outstanding information and advice. Eight key messages stood out from the user presentations, but perhaps the most notable was that SaaS users were able to talk to both the TCO and competitive advantage SaaS has afforded their firms.
Getting its start in CRM and collaborative products, SaaS has matured to offer companies a broader and deeper set of business solutions. The expanded service offers provide companies the opportunity to more tightly integrate business processes, improve security at all levels, and enhance employee satisfaction by enabling any time , any where, any device data access. Join me at the IDC SaaS Summit in NYC to learn more.
Taking advantage of SaaS is a sound business solution to the perimeter security problem. A comprehensive SaaS provider is able to deliver best-of-breed solutions for more than just your applications.
In mid-February a group from UC Berkeley released a paper titled Above the Clouds: A Berkeley View of Cloud Computing. The paper addresses the strengths and weaknesses of cloud computing. I recommend firms considering moving some or all of their applications into the cloud take some time to read this paper. In the interim, here are the cliff notes.
Look closely at the most recent technologies that offer competitive advantages. The common thread is that each one is an application or suite of applications. The business advantages of technology no longer rest with the physical infrastructure.
SaaS users need to pay attention to the scope of applications available from the vendors they are considering engaging. If the SaaS vendor provides precisely the applications your firm is seeking to move into the cloud environment, do not sign on with that vendor.
There are three metrics jostling for the position of most important when considering SaaS implementations: SAS 70 Type II compliance, business continuity and resiliency, and application performance. Each of these measures is of substantial importance to firms; determining which is the most important is nearly impossible.
What, exactly, does a software as a service provider look like? Here's a hint: The physical level infrastructure should never, ever, nada, nope, never come up in a SaaS conversation.
Concern about security is cited as one of the greatest hurdles to implmenting SaaS. I had the opportunity to talk to a few SaaS providers regarding security concerns and would like to share what I learned from these providers.
Where Google Chrome security fails: the password I heard mention that the Chrome OS will have some sort of encryption available a la bitlocker. If it's possible to encrypt personal data using another password or key, then it may have potential for very secure data.... And Ubuntu has an 'encrypt home directory' option, perhaps google should follow suit.
- Dann
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