September 28, 2008, 4:03 PM — Organisations need to change their focus from being functionally driven to being process driven to be really successful in their adoption of BPM. This is not always as hard as it first sounds. Most of the organisational and technical building blocks almost surely already exist within the organisation in some form or other. The challenge is to align them together in a consistent and continuous way i.e. using business processes, a BPMS and ensuring that cultural and human behavioural changes are well managed.
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