BPO

Outsourcing's odd couple: Xerox & ACS, one year post-merger

Posted May 20, 2011 - 7:25 pm

It's been just over a year since Xerox officially acquired business process outsourcer ACS for $6.4 billion. But as students of successful mergers understand, the real work of integration--combining the technology, processes and cultures of the two organizations--has only just begun.
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Pure-play Indian BPO firms may be at risk, analysts said

Posted April 7, 2011 - 6:44 am

India’s pure play BPO firms may have to look at new businesses like IT services to continue growing, said some analysts
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With ACS, Xerox will gain a firm growing quickly offshore

Posted September 28, 2009 - 8:27 pm

Xerox will gain a company whose offshore workforce has grown rapidly over the past year when its acquisition of Affiliated Computer Services closes early next year.
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Xerox will buy business process outsourcer ACS for $6.4B

Posted September 28, 2009 - 10:46 am

Xerox has agreed to buy business process outsourcer Affiliated Computer Services (ACS) for US$6.4 billion, in a move it hopes will allow it to expand beyond the field of document management, it said Monday.
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Perot Systems expands in India

Posted March 11, 2009 - 9:40 am

Perot Systems is adding a new facility for business process outsourcing in Chennai in south India, citing strong business from the health-care segment.
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Infosys BPO says clients turning to India in recession

Posted February 26, 2009 - 1:30 pm

Infosys says the company's business process outsourcing business is seeing new business from clients trying to cut costs in a recession.
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The Key Drivers Behind Knowledge Process Outsourcing

Posted October 28, 2008 - 10:00 am

The shift from business process outsourcing to knowledge process outsourcing did not happen by accident. Instead, the ongoing change is a natural outcome as players in the BPO gain the necessary expertise needed to provide higher-level services.
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