Survival guide: Do's and don'ts for next-gen IT

Business IT is evolving behind your back. Here's how to head off extinction and assert a larger role

By , InfoWorld |  Business Intelligence

Here's the hard truth: The employees you support -- whose data centers you keep humming and whose email accounts you provision -- they don't need you any more. If you can't provide a service they want right now, they'll call up Salesforce or Amazon Web Services and order it from the cloud. And they'll do it without even telling you.

Your enterprise customers no longer belong to just you, says Narinder Singh, co-founder of cloud-based professional services organization Appirio.

[ Also on InfoWorld: Bring peace to your IT department by avoiding IT turf wars and the nine circles of IT hell, and stay away from these 20 common IT blunders. | Explore the current trends and solutions in BI with InfoWorld's interactive Business Intelligence iGuide. | Stay on top of the current state of the cloud with InfoWorld's special report, "Cloud computing in 2012." | For more IT management wisdom, sign up for Bob Lewis' Advice Line newsletter. ]


Originally published on InfoWorld |  Click here to read the original story.
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