April 29, 2011, 2:17 PM — With the PSN outage dragging into another weekend, Sony announced in a recent Q&A series that they are working on a "goodwill" gesture for PSN users, as well as PS3 owners of DC Universe Online and Free Realms.
Details were relatively scant, but Sony said that they are "evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online." Sony is also planning "special events across our game portfolio," with information to revealed across "individual game websites and forums."
Sony also took the opportunity to do some general housekeeping, noting that PS+ cloud saves are retrievable and that trophies will remain intact. They reiterated that there is no evidence that credit card information has been taken, but that they "cannot rule out the possibility."
However, Sony added, "Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system."
Sony is promising "several measure that will significantly enhance all aspects of PlayStation Network's security," including moving the network infrastructure to a "new, more secure location." They're also working with law enforcement as well as a "recognized technology security firm" to find the parties responsible for the breach.
No definite word yet on when PSN will be back up, but keep checking back for more information.