Want a four-day workweek? IT is key
As oil prices continue to fluctuate, the economy flounders and the pressure is on to slow global warming, both public- and private-sector organizations are turning to alternative work schedules such as telecommuting, flex time and four-day workweeks to ease the pain to their bottom lines, their employees' wallets and the environment.
For example, the state of Utah recently announced a one-year trial of a four-day workweek where most non-essential services are shut down on Fridays to save more than US$3 million in utility costs. Across the country, other organizations, such as the Hawaiian state government, have disclosed similar plans as well as telecommuting initiatives and flex-time to reduce carbon emissions, give employees a break from crushing gas prices and possibly cut down on expenses.
But as beneficial as these plans promise to be, without early involvement by IT, they may be doomed to failure. Experts say it's critical for IT to assess the infrastructure's ability to support increased remote access to services by employees and customers.
"If you're going to shut buildings down and change work schedules, you have to know how you're going to keep business going and what IT support you'll need to make that happen," says Utah CIO Stephen Fletcher.
Well before Utah Gov. Jon Huntsman revealed his four-day workweek plan to the public this summer, he gathered his cabinet members, including Fletcher, to determine if such a move was even feasible. "The governor was very clear in those early meetings that we still had to make services available even if our buildings weren't physically open for business," Fletcher says.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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