AppLabs eCommerce Survey: Holiday Season, 2008

By 25% of Respondents See Problems Ahead, AppLabs: www.applabs.com | Business, ecommerce, retail Add a new comment

November 04, 2008, 7:47 PM — A survey by AppLabs finds that more than 25% of respondents are concerned that their websites are at risk for failure. AppLabs is the largest independent global IT services company specializing in quality management, testing, and certification solutions.

Nearly 60% of respondents of the AppLabs (www.applabs.com) survey stated that their website was either
very important or critical to their business. 40% consider that a website crash would impact their overall business,
with a further 50% believing their customer loyalty and corporate brand would be impacted greatly. AppLabs eCommerce
customers include Build a Bear Workshop, University of San Francisco and MSNBC.com.

To read the complete survey find the PDF here:
http://applabs.com/int_app/App_Ecommerce_Risk_Report_1v00.pdf

View the discussion thread.

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