BPM Survey Results: The Real-World Analysis

Sponsor: IBM

Business Process Management (BPM) enables faster, more confident decision making, which results in more transactions conducted, which ultimately leads to more satisfied customers. This quick, insightful podcast features a conversation between John Mancini, President, AIIM International, and Danny Pidutti, Program Director, IBM ECM. These experts discuss implementation pitfalls and how to avoid them, how BPM affects the relationship between IT and line-of-business teammates, and why BPM finds itself in such a mission-critical position for managing your bottom line.