Heathrow updates Eurocontrol in real-time, which means that if aircraft is departing late, the airport will use its system to automatically relate this information to Eurocontrol.
"There are only two airports doing this," said Cheverton. "Munich and ourselves."
As a result of the new system, Heathrow airport has seen its percentage of on-time departures increase from 68 percent to 83 percent.
It has also seen an environmental saving of 90 litres of fuel per flight by reducing the time of aircraft waiting on the runway by a minute.
Meanwhile, by managing and monitoring its processes more efficiently, the system has helped to increase retail revenue at the airport by more than £20 million a year, by enabling passengers to remain in the departure lounge longer. Retail represents 50 percent of an airport's revenue, according to Cheverton.


















