Business decision makers (BDMs) are increasingly guiding IT decisions at many leading companies. Here, we explore the shift of influence and examine the top issues facing business innovators, and how each line of business should approach this new relationship with technology.
  • The (better) future of tech support

    Posted August 17, 2010 - 2:35 pm

    7 emerging 'hero' technologies should make it easier and less frustrating for tech support pros and users alike
  • Strategy's Limits: A chat with Ernest von Simson

    Posted July 30, 2010 - 2:15 pm

    As co-founder of The Research Board, an exclusive, IT-focused think tank established in 1970, Ernest von Simson watched time and again as corporate leaders took their companies through change and crises over three decades. During those years, he came to believe that steadfastness is the most vital leadership characteristic for success, as he demonstrates in his new book, "The Limits of Strategy: Lessons in Leadership from the Computer Industry".
  • Avaya stares down Microsoft, Cisco

    Posted July 26, 2010 - 1:58 pm

    After years of hanging around the top of the IP telephony market, the company is poised to take over unified communications, but Cisco and Microsoft stand in the way.
  • IT budgets pointing to the cloud, expansion

    Posted July 20, 2010 - 9:56 am

    At first, one financial services company didn't believe a cloud provider was a possible option because of financial compliance rules and client audit concerns. But it was surpised when the provider said it could meet all its needs. But the provider, in this case BlueLock LLC in nearby Indianapolis, said it could meet all the security rules, service levels and disaster recovery needs
  • IT pros: Lurking legal gotchas and how to avoid them

    Posted July 19, 2010 - 10:34 am

    Ignorance and seemingly innocent activities can subject you to fines, lawsuits, and even jail. Here's how to play it safe.
  • Profiting from open source -- without selling out

    Posted June 28, 2010 - 1:46 pm

    Here are 8 business models for balancing openness with revenue.
  • Latin America Net arena offers VC opportunities

    Posted June 18, 2010 - 3:41 pm

    Venture capitalists focused on Latin America's technology market say the region offers a much better investment climate than in years past in the Internet market, with opportunities both in consumer and enterprise segments.
  • Your tech vendor's been gobbled up: Now what?

    Posted June 15, 2010 - 11:12 am

    Having your primary tech vendor bought out can create lots of change in a hurry. Customers of acquired tech firms such as Foundry, EqualLogic and Sun share their concerns and advice.
  • Book explores the meaning of work

    Posted June 4, 2010 - 1:11 pm

    As the economy eases out of the recession, employees who weathered the long months of layoffs and cutbacks face the challenge of overcoming the attendant "psychological recession" that many have fallen into, say the authors of a new book about the importance of finding meaning in work.
  • Tech bullies: Tech pioneers gone bad

    Posted June 1, 2010 - 8:22 am

    Everybody loves the underdog -- until it comes out on top.
  • HGTV Meets Travel Channel: An IT Merger's Ticket to Success

    Posted May 18, 2010 - 5:06 pm

    When lifestyle media company Scripps Networks acquired the Travel Channel in late 2009, its IT group had to deal with managing another network without an increase in staff.
  • Sun's stars: Where are they now? And why did they leave?

    Posted May 18, 2010 - 11:39 am

    Oracle, which spent $7.4 billion to acquire once-high-flying Sun Microsystems, has been losing prominent Sun technologists since shortly after the deal was forged. The acquisition was supposed to give Oracle control not only over such technologies as Sun's flagship Java implementation and Sun's Sparc hardware, but access to engineers and developers who were nothing short of celebrities in their field. But it has not worked out that way.
  • What the mobile patent fight is all about

    Posted May 13, 2010 - 10:38 am

    Apple, others are at war over who owns the key technologies such as multitouch in the burgeoning mobile market.
  • Why Is the CFO Still Boss of IT?

    Posted May 3, 2010 - 10:52 am

    Just about five months ago, management consultant Don Rekko posed this question to CIO Forum members on the social-networking site LinkedIn: "What makes a CFO uniquely qualified to be heading up IT?"
  • Talk to the suits: How to sell IT outside of IT

    Posted April 12, 2010 - 8:41 pm

    Thomas Murphy needed a new ERP system, and he needed $300 million to buy it.
  • Special report: After Google-China dust-up, cyberwar emerges as a threat

    Posted April 7, 2010 - 11:48 am

    Few events have crystallized U.S. fears over a cyber catastrophe, or brought on calls for a strategic response, more than the recent attacks against Google and more than 30 other tech firms. The company's disclosure in January that it was attacked by China-based hackers -- and its subsequent decision to scale back operations there -- have stoked long-standing fears over the ability of cyber adversaries to penetrate commercial and government networks in the U.S.
  • Dorm room, basement, garage, university lab?

    Posted April 7, 2010 - 8:35 am

    The technology world is flush with businesses that occupy enormous campuses, some of which define the very cities where they reside. But all had humbler accommodations when they started out. This quiz asks you where some of the major tech companies got their start. It's multiple choice, so keep score and see how you stack up at the end.
  • Employees Rate Satisfaction, Security and Stress

    Posted April 5, 2010 - 3:55 pm

    Almost a third of IT workers surveyed said their satisfaction with their pay had dropped this year. But overall, the vast majority (84%) are happy they picked IT as their career. (Base: 4,852 IT professionals)
  • How to Discuss Your Job Search with Your Family

    Posted April 5, 2010 - 11:16 am

    You may not want to burden your family with the hardships you're facing in your job search, but regular communication about your activities can actually ease the stress and strain for everyone.
  • Is it time to switch to third-party software support?

    Posted April 5, 2010 - 11:13 am

    If you're looking to cut costs, you can find savings in your software support contracts
  • CEO payday: What tech's top execs made in '09

    Posted March 31, 2010 - 12:41 pm

    The recession took its toll on pay for tech CEOs, but not everyone lost value.
  • Office technology: Productivity boost or time sink?

    Posted March 30, 2010 - 6:03 pm

    That mini-tower by your desk, that tablet by your bedside, the netbook you use on the commuter train, the 3G smartphone that's always within reach -- they're powerful, essential tools of the office, right? They do for white-collar productivity what the assembly line did for factory productivity -- isn't that obvious?
  • Outsourcing: Prepare Now for Anti-Offshoring Laws

    Posted March 18, 2010 - 2:13 pm

    It's unclear whether Congress will ever pass any anti-offshoring legislation, but if they do, outsourcing customers will scramble to comply with it. Here are three simple ways outsourcing customers can address "protectionist" legislation ahead of time.
  • Dell mines social media to build brand

    Posted March 18, 2010 - 10:35 am

    Computer giant Dell said it has halved negative sentiment about its brand through the proactive use of social media.
  • Why the New Normal Could Kill IT

    Posted March 15, 2010 - 9:03 pm

    The modern-day IT shop has become too big to fail. Let IT keel over, and watch everything you hold dear go to hell. Just try it.
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