Communicate a clear point of view on company versus employee cost-sharing. Develop a business case for incremental investment by linking end user technology strategy with human resource planning, facilities planning, and business strategy. Consider desktop virtualization and other new technologies to reduce security and data loss risks as the demand for consumerization grows. Confront the software licensing implications of consumerization to ensure compliance. Finally, avoid end user stipends; the goal is to allow employees to use the devices they already prefer, not to shift the purchasing decision onto them.
The heart of the consumerization trend is human desire; people want to work the way they live, using the Internet to facilitate relationships and communication. It's also the foundation for the next wave of business. Companies that adapt quickly and thoughtfully to change the relationship between employees and the IT department will be better able to attract talent, execute new business models, and enhance competitiveness. So why fight it?
Paul D'Arcy serves as executive director of Americas marketing for Dell's Public and Large Enterprise business unit. In this role, Paul is regularly hearing from with CIOs and IT decision makers about how to overcome technology challenges, such as IT consumerization, and works with them to implement best practices for creating an efficient enterprise.
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