20. Focusing on cost rather than value
It started with TCO and just kept getting worse from there: Locking down PCs, eliminating training, insisting on “plain vanilla” software implementations -- these are the easy ways to cut spending. Never mind that locking down PCs stifles innovation, that eliminating training makes employees less productive, that plain-vanilla implementations make business processes less effective. The company saved a few bucks on the IT budget, so it’s all good. Cutting IT spending to reduce the company budget is like cooling a room by blowing cold air at the thermostat: Everyone swelters, but because the only thermometer in the room is on the thermostat, the metrics improve. Instead, focus on what your company gets for what you spend on IT.
Originally published on CIO| Click here to read the original story.