Peters, who works at SWC Technology Partners, an IT solutions company in Oak Brook, Ill., says IT folks might hesitate to claim they have strong interpersonal skills because they don't have training in subjects like business communication, but there are several professional experiences that tell her a candidate does indeed possess such skills.
For one thing, she looks for people who have been members or leaders of teams, because successfully completing a project as part of a team is difficult unless you learn to work well with others. She also looks for IT pros with consulting experience, because that usually indicates that they've interacted with clients.
The bottom line, according to IT leaders and hiring managers, is that job seekers need to not only list what they know but also show what they can do.
IT workers likely gain more experience than they realize in the various projects they work on, and they can transfer that expertise from one job to another, experts say. But their resumes have to show hiring managers they've got what it takes. As Howden advises: Put your accomplishments front and center.