Begin an internal “Community of Practice”

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I work at a big company with IT people all around the world. Many of them do the same kind of work I do. What can I do to meet these people and build my internal professional network?

There are two things I loved about this reader’s question. First, is that the reader understands the value of connecting with other likeminded professionals within your company. Second, is that the person has the motivation to try to find a way to make these professional connections. Good for you! Your perception and desire for action can be of great value to you professionally.

If you work for a large IT organization, chances are there are people around the country or around the world who are using the same technologies and/or are doing the same type of work you are. One way to raise your head above the crowd within your organization and simultaneously position yourself as an internal thought leader and potential candidate for promotion is to form an internal “Community of Practice”. Using external professional association terms, this is the equivalent of a professional Special Interest Group (SIG).

The goals of this internal community could be any or all of the following, based on your particular area of technical expertise:

• Create and or share internal best practices
• Reuse of internally developed software
• Crowd sourcing to solve difficult issues and/or design specialized algorithms
• Resource sharing of hardware and software licenses
• Informal mentoring of newer, less experienced, professionals
• Informal job posting helping to facilitate promotions and lateral moves

There are also many additional benefits to you personally as the leader/facilitator of the group:

• Provides you a great opportunity to meet others in your role across the company, because they will be calling you with questions on how to join and participate
• Puts you at the center of internal activity related to your area of expertise.
• Provides you a good reason to call anyone in the company related to your profession. This is a great way for you to build your professional network without looking totally self-serving.
• It gives you the opportunity to truly do something great for your company.

The creation and facilitation of an Internal Community of Practice is much easier now than it would have been ten or fifteen years ago because of the advent of internal social media tools, such as Yammer, SharePoint, and internal wikis, blogs and discussion boards. If one or more of these tools are currently used internally, you can piggyback on their functionality and almost instantaneously have a platform to begin building your community.

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Eric P. Bloom, a former CIO, is president of Manager Mechanics LLC, a company specializing in information technology (IT) leadership development and the governing organization for the Information Technology Management and Leadership Professional (ITMLP©) and Information Technology Management and Leadership Executive (ITMLE©) certifications.

He is also a keynote speaker, nationally syndicated columnist, National Speakers Association member, and author of various books including the following:

- The CIO’s Guide to Staff Needs, Growth, and Productivity
- Your IT Career: Get Noticed, Get Promoted, and Build Your Professional Brand
- Manager Mechanics: Tips and Advice for First-Time Managers.

Prior to founding Manager Mechanics, Eric led technology at Independence Investments and The Boston Company Asset Management. Eric was also a SVP of Business Systems at Monster Worldwide and a VP of Software Development at Fidelity Investments.

Eric began his career as a software developer (programmer) and moved through the ranks to CIO. He understands IT management from the bottom up. As they say, "He walks the walk."

Additional information on Eric can be found at www.ericpbloom.com and www.ManagerMechanics.com. He can be contacted at eric@ManagerMechanics.com.

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