February 23, 2009, 1:52 PM — Social media experts, an IT staffing firm and pros at Microsoft, IBM and Dell reveal ways to boost -- or bust -- your reputation
Maintaining a professional online image is critical in today's job market, but Web 2.0 isn't making it easy.
"The first thing that anybody does right now, if they are going to have a meeting or interview a candidate for a job, is Google them," said Michael O'Connor Clarke, vice-president at Thornley Fallis Communications. "It's an instinctive reaction now."
Google search results are particularly important for the IT workforce. "Let's say you're an IT person...I'm going to expect that you're going to have a pretty well-established online footprint," said Clarke.
People are looking for transparency, said John Carson, social media consultant at Echo Communications. "If they want to hire you, especially contract or freelance IT workers, they want to make sure you've got the credentials and you haven't hidden behind your company's glory," he said.
Online reputation can make or break someone's chances of landing a coveted position, especially IT professionals who are evaluated on their tech savvy, said Dave Willmer, executive director of Robert Half Technology, which recently released its own tips for managing your online imprint.
And the current economic environment is making hiring managers even more cautious about who they bring into their firms, added Willmer. "Any information that raises a red flag can quickly take candidates out of consideration for a job," he said.
But keeping your reputation in check is difficult in the days of Web 2.0. A lot of people separate their private life and professional life, but on the Internet there is no separation, said Igor Abramovitch, branch manager for Robert Half Technology in Toronto.
"We live our private lives in public now online," said Clarke. "It's absolutely essential that people are sensible and prudent in how they choose to report what they're doing and who they are online."
Many people don't realize how powerful -- and potentially damaging -- their online activities can be. "Unfortunately, I don't think a lot of people understand just how widely their ideas can impact or their words can carry if people want them to," said Chuck Hamilton, virtual learning program manager for IBM Canada Ltd.
Even if the information a hiring manager finds online isn't professionally damaging, it could help confirm or deny a fact that was only suspected, Abramovitch pointed out.
Risks can extend through association. For example, Facebook friends that lack decorum can reveal your personal information, photos and whereabouts. Family members with personal blogs may expose interpersonal dynamics. Groups you join showcase your personality traits.
While there are ethical concerns and legitimate drawbacks to viewing the online profiles and social networking activities of potential candidates, it remains an interesting tactic for employees to get a better feel for people and determine whether they are who they said they were in interviews, said Nigel Wallis, research director at IDC Canada Ltd.
"Most people are very aware of their reputation in the outside world -- how I'm dressed, did I shave, what car I drive, what device I carry -- signs they give off when they walk around, so it's only natural to monitor and want to protect that in the online world," said Paolo Pasquini, spokesperson for Consumer and Online at Microsoft Canada Corp.. "But a lot of people don't do that."
The Web is no different than everyday life, said Richard Binhammer, Conversations, Communities and Communications at Dell Inc. "When you come out of your office building at lunch time, you don't all of a sudden sit down with 15 of your buddies and cause havoc and not expect it to get back to your employer."