CRM: How Marriott Broke Down Customer Data Siloes
Make every interaction meaningful: It's the Marriott philosophy. This is not an easy task given the multitude of Marriott brands and the plethora of campaign management tools used to contact customers. By partnering with brand leaders and marketing leaders, Marriott's IT department built a unified framework for engaging with customers. The project enabled Marriott to exceed its revenue goals while sending customers fewer, more targeted communications.
A Peek into Carnegie-Mellon's Open Source Lab
The university has set up a computing lab for its students using all FOSS tools.
Ruby on Rails POC
We recently finished a POC in Ruby on Rails technology. This resulted in Infosys Technologies adding a client project.
Earth Rangers Builds a Green Future with Efficient Storage
Earth Rangers is a Canadian non-profit organization that is focused on inspiring children to have a positive impact on the environment. The company also inspires the public and corporate leaders with its innovative headquarters.
Atlanta Falcons storage solution hits the ground running
AMB Group, the parent company for the diversified business and investment assets of Arthur M. Blank, owner of the Atlanta Falcons, struggled to find a strategy to manage its annual storage growth of nearly 15 percent. AMB Group found itself playing a constant game of catch-up by spending large amounts of money for bigger servers with greater attached hard drive space. The company quickly realized it needed to go long, as in a long-term, cost-effective, IT solution to support its continuous business growth.
Esther Schindler
If the comments are ugly, the code is ugly
claird
SVG a graphics format for 21st century
pasmith
Take Chrome OS for a test spin
Sandra Henry-Stocker
Solaris Tip: Have Your Files Changed Since Installation?
jfruh
Android fragments vs. the iPhone monolith
mikelgan
What Gizmodo missed about the Pro WX Wireless USB disk drive
Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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