IT Management

IT Management coverage at ITworld

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How to deal with a manager who hates you

Sometimes it’s your boss, sometimes it’s you. Columnist Rob Enderle writes that it’s important to figure out why you and your manager don’t get along. Then you have to decide if it’s something you can fix or if you simply need to get...

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How to fix cross-cultural communication issues

If your company operates on a global scale, you might find yourself running into problems with colleagues on other continents. If that’s the case, it’s time to and reevaluate how your company handles cross-cultural communication.

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3 misconceptions CIOs have about agile

Agile is making great headway in the enterprise, but some common misconceptions persist -- and what’s worse is they are held by IT leaders.

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New boss to CIO: It's not you, it's me (but you’re fired)

As if CIOs don’t have enough to worry about from cyber-threats and digital transformations, they must now be wary of impatient new bosses coming in to shake things up.

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Why outsourcing customers are terminating their call center deals

No longer content with simply lower costs, call center outsourcing buyers are looking for providers to deliver emerging technology and improved business outcomes as well.

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Get the tech insight you need from InfoWorld's new digital library

PDF Deep Dives and Digital Spotlights are now available for purchase, as well as through Insider program membership

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DevOps and deviance: How bad IT practices become accepted as normal

What IT can learn about the study of the “normalization of deviance” phenomena

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Savvy CIOs poised to snap up talent cast off by struggling unicorns

CIOs have a great opportunity to hire technology workers jettisoned from startups forced to curb expenses.

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Why early STEM education will drive the U.S. economy

The Obama administration pushes to start kids on science and technology education at a young age to elevate the nation’s competitive position socially and economically.

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CIOs, CMOs share tips for successful partnerships

The importance of technology in marketing continues to grow, and the stakes for those leading the charge to a digital transformation have never been higher. Savvy CIOs can turn the challenge into an opportunity and make their roles...

Shine a spotlight on shadow IT and prosper

4 ways to apply SLAs to shadow IT

IT can harness the power of shadow IT services and solutions and mitigate associated risks by wrapping formal SLAs around them.

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Are agile, DevOps and similar certifications worth it?

DevOps, continuous delivery, scrum and agile are all necessary skills in an IT-driven workplace. But how much can certifications in these areas really prove?

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PepsiCo hires veteran CIO to refresh IT

Jody Davids, who has served as CIO of Agrium, Best Buy and Cardinal Health, has taken the leadership skills cultivated in her 35-year career to beverage giant PepsiCo.

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Why bimodal IT kills your culture and adds complexity

Bimodal IT is gaining acceptance at some multi-billion-dollar corporations but Forrester Research says it’s the wrong approach at a time when customer preferences for digital technologies are forcing companies to move faster.

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The pain of training your replacement

At New York Life, IT employees are training overseas workers to do their jobs. It takes an emotional toll, and there are odd rules and processes to follow.

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4 reasons mergers and acquisitions are doomed to fail

Columnist Rob Enderle writes that if executives would learn from mistakes rather than focus on blame when things go south, acquisitions might not always crash and burn.

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On many IoT projects, IT shops get left behind

IT departments are playing second fiddle to operations people as enterprises tune up for the Internet of Things.

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10 interview questions to ask remote workers

As more organizations embrace remote workers, it's important to know how to ask the right interview questions to gauge a perfect fit. Here are 10 things you must ask when hiring a remote worker.

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