Unified Communications (UC)

Unified communications news, solutions, reviews and analysis, covering VoIP, videoconferencing, messaging, and collaboration

warning outage
warning outage

Evaluating customer engagement cloud solutions: Key questions to ask

How to reveal the critical architectural differences in today’s cloud solutions

marketing man person communication

Why you need to rethink your internal communication strategy

While communicating with customers, vendors and end-users is certainly key to business success, your internal communication strategy is just as critical. Here's how to boost your signal.

hipchat group video

HipChat beats Slack to the punch with group video calling

It just became easier for HipChat customers to get some face time with each another whenever they want it. The company launched new group video calling functionality on Thursday that lets up to 10 other people share a virtual...

linux chat

Microsoft launches new Skype for Linux and Chrome

Linux and Chromebook users now have new versions of Skype to play with. Microsoft launched an alpha version of a new client for Linux on Wednesday morning, in a push to get users of the open source operating system video calling and...

office news at wpc 2016 2

Skype for Business will translate meetings into 40 languages

Microsoft is bringing the dream of the Star Trek universal translator to businesses later this year with the launch of a new beta feature that offers live captioning of Skype for Business meeting broadcasts in 40 languages.

announcing a free offer for skype meetings 1b

Microsoft gives businesses a free tool for online meetings

Microsoft is giving small businesses a new way to hold meetings online with the launch of a free Skype Meetings product that's aimed at providing professional communication tools for free.

email pet peeves

8 biggest email pet peeves

Spam, emoticons and group emails -- most people have a love-hate relationship with email. Here are workers' eight biggest email pet peeves.


7 ways to get more from Slack

Developers share their top tips for being lazy (i.e., increasing coding efficiency) using the popular group chat app.

group of diverse millennials

Millennials are shaking up workplace communication

Generation Y is driving digital transformation in the workplace, especially when it comes to communication.

slack voice call reactions

Slack could host your next conference call

Get ready to start fielding voice calls in Slack. The company announced Tuesday that all users of its popular chat app will be able to ring their teammates with a couple of clicks.

UC in the Cloud – Panacea or placebo?

Separating fact from fiction in a cloud-based unified communications deployment

riverbed steelcenter

Riverbed debuts cloud, UC management features for SteelCentral

Riverbed has several new features baked into the latest version of its SteelCentral application performance and network management suite, designed to help manage networking components and applications that live in the cloud and...

remote workers larger talent pool

Can UC keep remote workers engaged?

For something that seems so simple in theory, unified communications can be hard to pull off in practice. But it might be the only thing helping to keep your distributed workforce engaged.

office 365 april update 1

Skype for Business finally makes its way to the Mac

Microsoft has launched a new beta of Skype for Business that runs on Mac, following its launch of a revamped work communication product last year.

20160415 polycom phone

Mitel will buy Polycom for $2 billion in a tough enterprise communications market

Mitel's planned acquisition of phone and videoconferencing veteran Polycom for nearly $2 billion comes as the enterprise communications industry faces dramatic changes brought by mobility and cloud-based services.

skype for business Microsoft videocall

Skype for Business will give businesses Surface Hub-like collaboration on a budget

Microsoft wants to help businesses bring their meeting rooms into the future of videoconferencing without spending a whole lot of dough with two new Skype for Business initiatives aimed at getting existing technology connected to its...

microsoft campus building

Microsoft reportedly scrubbed an $8B bid for Slack

Slack's popularity reportedly piqued the interest of Microsoft, but the tech titan is currently focusing its efforts on Skype.

screen shot 2016 02 23 at 5.22.57 pm

Slack lets coworkers start ringing one another

Slack began rolling out a new voice calling feature to Slack teams that let people talk to each other one-on-one, or create conference calls for chat channels.

Load More