Unified Communications (UC)

Unified communications news, solutions, reviews and analysis, covering VoIP, videoconferencing, messaging, and collaboration

Tech, telecom contribute 10 percent of Nigeria's GDP, ICT minister says

The ICT industry is now viewed as critical, ranked with energy

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BT in talks to buy U.K. mobile carrier EE for US$19.5 billion

The deal would help BT sell bundled fixed and mobile services

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How to choose the best video calling method

Much can be said over the phone or in email, but sometimes a face-to-face interaction is best. Joe Kissell outlines the best ways to do that with your Mac.

Google and Avaya to bring Chromebooks and WebRTC to call centers

It's the first of 'many' future joint offerings from the companies

Ghana's import tax removal on smartphones expected to boost local Africa production

If the plan has its desired effect, it might make other countries follow

AT&T's Thaddeus Arroyo: Tech will transform customer engagement

The telecom's top IT exec hopes to move 80% of customer interactions to digital channels by 2020.

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A fresh look at communications regulation

Any new regulatory regime must recognize today’s realities while accommodating the changes we can’t foresee now.

New owners of Nitel, Mtel, face a tough road to success

The sale of the company is just the start of what will likely prove to be a tough comeback

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Improved Skype 7 for Windows rolls out against backdrop of user complaints

Lync integration is the biggest improvement, along with touch enabling and a new compact view that helps you use your screen space more efficiently.

Zambia pays loan for Libya's Lap Green, but Zamtel case continues

Zambia to compensate Lap Green for its investment as it fights a court battle over repossession of Zamtel

Indigenization law pushes Russia's VimpelCom out of Zimbabwe

Law requires foreign companies to cede 51 percent of ownership to black Zimbabweans

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Intel, SwiftKey upgrade Stephen Hawking's communication technology

Intel pledges to help ALS victims communicate via a developer kit that it's creating in partnership with SwiftKey. The kit has already doubled Hawking's typing speed.

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AT&T backs off threat to halt its fiber rollout

Carrier tells FCC it will pursue its GigaPower network to 100 cities after all.

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Skype finally adds picture-in-picture video chat for Android phones

You can finally keep the conversation going while switching over to another app.

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Samsung is powering down its ChatOn messaging app, report says

It’s shutting it off in some regions, part of a strategy to tighten the company’s software and hardware focus amid disappointing sales numbers.

Slack now letting employers tap workers' private chats

The company hopes to attract more businesses with the optional feature.

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Skype-powered group chats coming to Office Online

If you knew the trick, Microsoft would let you chat with one other person inside Office Online. Soon, you'll be able to chat with all your collaborators inside a document in PowerPoint and Word.

WebRTC close to tipping point as Cisco, Microsoft announce products

Announcements by Cisco and Microsoft this week may signal that the WebRTC project Google released in 2011 for web-based communications apps might be ready for prime time.

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Microsoft struts YouTube-style video streaming for enterprises

Microsoft has unveiled Office 365 Video, a YouTube-like streaming service where enterprises and large organizations can post in-house video content for communication and training.

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