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News, solutions, and analysis for Value-Added Reseller (VAR) & Channel Partners
  • Partners targeting academia with Google Apps

    Posted August 1, 2008 - 10:36 am

    Technology companies love college students. It’s certainly not because of their wealth. I for one, certainly remember picking through seat cushions to find change for beer money. Rather, it’s because of their future wealth. All those campus party animals will be making tomorrow’s corporate buying decisions at some point, so marketing strategies targeting college campuses are really investing in the future in more ways than one.
  • Cisco: To catch a thief

    Posted July 31, 2008 - 5:37 pm

    While in China recently, I had the good fortune to see the Olympic torch relay. At first, I was even tempted to sidestep the huge crowd and skip it. After all, I thought, it's really just a guy running down the street, holding up a big stick that's been set on fire. But see it I did, and it was quite an impressive spectacle. In all, and aside from obvious and legitimate criticisms that have been brought up, China's doing an impressive job in preparing for the Olympics.
  • EDS shareholders approve sale to HP

    Posted July 31, 2008 - 12:20 pm

    EDS stockholders on Thursday overwhelmingly approved the sale of the giant systems integrator to Hewlett-Packard, bringing the $13.9 billion deal one important step closer to completion.
  • Microsoft Getting SaaSy

    Posted July 30, 2008 - 8:03 pm

    According to the latest cover story in the Redmond Channel Partner, Microsoft and the channel still need each other. It may be a love-hate relationship at times, but it's all about the money, and the Microsoft giant relies too much on its channel to alienate it. So, the obvious solution is to only alienate it a little.

  • Poor education, decreased funding may shake education IT market

    Posted July 29, 2008 - 10:36 am

    After getting a personal tour of the King's School in Thailand and studying their distance education program, I was impressed. A country is only as good as the education it can provide for the next generation, and this is a country that takes that challenge seriously.

  • And now, Symantec gets it all right

    Posted July 29, 2008 - 9:58 am

    It’s refreshing to regale a vendor with kudos for customer service performed expertly. The beneficiary of my admiration today is Symantec.
  • Citrix goes exclusive with Ingram Micro

    Posted July 28, 2008 - 11:10 am

    Citrix Systems last week made Ingram Micro its exclusive distributor in North America for all software products, and dropped three other distributors (Tech Data, Avnet, and Alternative Technology) from the supply chain. Citrix has 1,900 resellers, and all will have to go through Ingram now.

  • The iPhone sneaks into the office

    Posted July 25, 2008 - 9:54 am

    The BlackBerry is still the gold standard of corporate PDAs, but the consumer-friendly and vastly popular Apple iPhone is starting to sneak past the corporate barrier and into the business world, according to resellers.

  • Symantec gets it all wrong

    Posted July 24, 2008 - 2:05 pm

    It's no fun for any company when its chief operating officer sticks his foot in his mouth or when that same foot is used to kick its resellers in the ass.
  • PC shipments up, but at a cost

    Posted July 24, 2008 - 11:56 am

    According to a Gartner report, the global PC market grew 16 percent in the second quarter, a surprising figure given the stagnant economy. With the high cost of gasoline and rising food prices, not many people have anything left. But it appears that this rise in sales came at a cost. The Gartner report notes that the rise came at the expense of revenues, since vendors have slashed prices to drive sales.

  • Astaro Targets Symantec Resellers in Bold Channel Promotion

    Posted July 23, 2008 - 5:11 pm

    The fingerpointing at Symantec continues, in a soap opera-esque quagmire of executives with foot-in-mouth syndrome, PR spin and angry and confused channel partners. Competitors have wasted no time in taking advantage of the situation, and may well succeed in pulling away some of Symantec's best channel partners. The unanswered question is of course, will Symantec care, or will they be glad to see them go?
  • Sun moves to indirect sales for most US customers

    Posted July 23, 2008 - 9:27 am

    Sun Microsystems is moving to an indirect sales model in the U.S. for all but about 300 of its largest customers, a step designed to help boost its flagging revenue.

  • Partnerpedia delivers social networking to the channel

    Posted July 22, 2008 - 10:05 am

    Dell's great idea, which I wrote about yesterday, is to provide a Web 2.0 social networking site to its partner channel. Delivering social networking to the business world is a phenomenon whose time has come, and it seems to be on a roll. No sooner than I thought, "there should be a vendor-neutral site for all channel partners," I discovered one, called Partnerpedia.

  • Patches -- proof that software is never finished

    Posted July 21, 2008 - 4:19 pm

    Patches are a fact of life. Staying up to date is important, even if you don't sell or support the product.
  • Dell reaches out to channel with Web 2.0 site

    Posted July 21, 2008 - 10:25 am

    Web 2.0 innovations have changed forever the way we do business. My wife and I just bought a new car last month. Yes, it’s my 30 year high school reunion this summer, and I wanted to put on my cowboy-astronaut-millionaire suit and arrive in style. We were at least momentarily tempted to support the local economy and buy a Hummer (we live about ten miles from the Hummer plant), but cooler heads prevailed after driving past the gas station a few times and taking note of the rising prices.
  • Symantec does damage control to soothe channel partners

    Posted July 18, 2008 - 11:27 am

    Everyone's talking about Symantec's changes to its channel partner program, in which certain large deals were taken direct. Symantec downplayed the move, indicating that only a few large accounts were involved, and the SMB segment still remains channel-based.
  • VARs and ISVs not affected by recession

    Posted July 17, 2008 - 10:30 am

    Recession? What recession? The government says we're not really in one, and former congressman Phil Gramm says it's only a "mental recession" and we're all just a bunch of whiners. But from where I'm sitting here in the heart of the Industrial Midwest, it sure seems real enough.
  • Symantec takes deals direct, cuts channel partners out of the loop

    Posted July 16, 2008 - 11:47 am

    There's a lot of speculation and commentary about Symantec's latest move, which may be good for some--and good for Symantec--but devastating to some channel partners with big contracts.

  • Study shows reducing piracy benefits Microsoft VARs, some experts disagree

    Posted July 15, 2008 - 10:53 am

    A recent study shows that reducing piracy will benefit Microsoft VARs, arguing that the VARs' income will increase as a result. The IDC study, which was sponsored by Microsoft and the International Association of Microsoft Certified Partners, says that VARs, rather than retailers, would be the biggest beneficiary from a reduction in piracy.

  • Windows Small Business Server 2008 due in November

    Posted July 14, 2008 - 1:29 pm

    Nov. 12, 2008 is the official launch date for Windows Small Business Server 2008 and Windows Essential Business Server 2008.
  • Channel partners go Web 2.0

    Posted July 14, 2008 - 11:54 am

    Consumer technology almost always finds its way into the business world, especially as more young college graduates enter the workforce and bring with them all the neat whiz-bang gadgets they came to know and love in college. That's why, for example, mobile devices targeted at business are getting closer to consumer-based mobile devices.
  • Shopping at Apple's App Store

    Posted July 11, 2008 - 11:14 am

    Apple Computer's App Store is available as of today. CRN has a good slide show preview of the site for us non iPhone users who are interested, but not interested enough to actually visit the real site. Apple boss Jobs touts the quality and sophistication of iPhone applications available.

  • It's a software plus services world after all

    Posted July 10, 2008 - 10:56 pm

    Microsoft tells its million partners that the future is "software plus services" and it's here today. Fortunately, some tools to help are here, too.
  • Microsoft and the Cloud

    Posted July 10, 2008 - 10:37 am

    Microsoft chief Ballmer told the channel to get with the program in his speech at the Worldwide Partner Conference. The program being software-as-a-service, that is, or as Microsoft spins it, "Software Plus Services".

  • Lining up for the new Apple iPhone

    Posted July 9, 2008 - 11:26 am

    Apple Computer's web site says that the new 3G iPhone will go on sale this Friday at 8am, and according to one observer, lines are already starting to form outside the New York City store.

    According to Apple, new shipments of iPhones will arrive most days, AT&T retail stores will also carry the smartphones, and users can check online as to availability at any particular outlet. Nonetheless, Apple advises that they are sold "first come, first serve," and advises iPhone fans to "arrive early to get in line."

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