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Salesforce's move could still be disruptive to the file storage market though, says Enterprise Strategy Group analyst Terri McClure. Box and other file storage systems, such as Huddle, are working on embedding social collaboration systems into their offerings, she says, while other cloud companies integrate their storage with Salesforce. Chatterbox could potentially offset those moves. The key, she says will be to look at ease of use and pricing. "Salesforce has a huge install base and there is no clear leader in the category of online file sharing and collaboration for business - so this will be interesting," she says.
Salesforce says Chatterbox will be available in early 2013, at which time pricing details will be released.