Forrester - Application Visibility: The Root Of Good Service Management

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  • WHITE PAPER

    New service models, such as cloud computing, demand a closer examination of service management. Through research and hundreds of client discussions each year, Forrester has found that IT professionals require a deeper understanding of the role automated application dependency mapping and visibility plays in service management. This report details the findings of the study. Downlaod this informative paper to learn more.

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