Salesforce.com's Heroku responds to scalability complaint

Heroku vows to improve documentation for ts Rails services

By , IDG News Service |  Cloud Computing

"I still think Heroku is by far one of the easiest PaaS providers to get started with, but it is clear that if you are a Rails shop with heavy traffic, you'll want to go towards a more [infrastucture-as-a-servce]-like offering as you'll have more control over scalability and cost," wrote Andrew Glover, chief technology officer of App47, a mobile enterprise application intelligence service provider, in an email.

Others agreed that Rap Genius should have found another service to better fit its needs. Industry observer Matt Asay, a vice president of corporate strategy database provider 10Gen, criticized how Rap Genius handled its complaint.

"Seriously, what was RapGenius' point? Did fuming and shaking fists solve its problem? There's an easy solution: pay for a different service," wrote Asay in a Twitter message.

Heroku is one of a number of platform-as-service providers -- others include Google, CloudBees and Engine Yard -- that offer a hosted software stack for running online applications. The company first offered Ruby on Rails as a hosted service, but has expanded to offer other technologies as well, including Node.js, Clojure, Java, Python, and Scala. 

Joab Jackson covers enterprise software and general technology breaking news for The IDG News Service. Follow Joab on Twitter at @Joab_Jackson. Joab's e-mail address is Joab_Jackson@idg.com

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Cloud ComputingWhite Papers & Webcasts

Webcast On Demand

How Moving Your Contact Center to the Cloud Eliminates Risk

Sponsor: Interactive Intelligence

Webcast On Demand

Building a Hybrid Cloud

Sponsor: Hitachi Data Systems

Webcast On Demand

Healthcare IT: Out of the Basement and into the Cloud

Sponsor: VMware

See more White Papers | Webcasts

Answers - Powered by ITworld

ITworld Answers helps you solve problems and share expertise. Ask a question or take a crack at answering the new questions below.

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Ask a Question
randomness