- How many months has it been since you ran all the internal test cases for your code?
- What percentage of your code is not covered by a test method?
- How many of your systems' custom-coded methods no longer execute or have no relevant function?
- How many of your systems' custom-coded methods are longer than 100 lines of code?
- How many of you systems' methods or workflows can cause an orphan record or file?
- How many buttons on forms let the user fill out the form the wrong way or execute the business process without proper enforcement?
- How many rule-driven parts of the system produce incorrect results such as flakey routing, escalation or alerts?
Now, Give Your Cloud System a Tune-Up
Total the scores from each of these sections. If the overall total is less than 100, breathe a sigh of relief. If your score is above 1,000, panic now. If your score is in between, focus attention on the groups that have the highest point value.
You'll notice that these questions tend to drive the scores higher for systems that have been in production for longer periods. That's because cloud systems, like gardens, require constant tending. The longer they've been in place, the more ways they can be overgrown and weed-infested.
David Taber is the author of the new Prentice Hall book, " Salesforce.com Secrets of Success" and is the CEO of SalesLogistix, a certified Salesforce.com consultancy focused on business process improvement through use of CRM systems. SalesLogistix clients are in North America, Europe, Israel and India. Taber has more than 25 years of experience in high tech, including 10 years at the VP level or above.