July 18, 2014, 6:00 AM —
Image credit: ITworld/Phil Johnson
Just when you thought your opinion of cable companies’ customer service couldn’t get any worse, along comes this week’s story of tech journalist Ryan Block’s attempt to cancel his Comcast service. What should have been a short and simple phone call turned into a prolonged and painful breakup, when Block ran into a customer service rep who just wouldn’t take no for answer. Fortunately, Block recorded much of the call, so you can hear the insanity for yourself. The rep did eventually cancel Block’s service, but I wouldn’t be surprised if Comcast pulls a Lloyd Dobler move in Block’s driveway.
Have a great weekend, everyone!
See more cartoons in ITworld cartoons 2014: The year in geek humor
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