Study: Companies struggle to capture business processes
A new study from the Delphi Group suggests that a significant part of the problem in tackling major IT projects lies not in the software itself, but in the business processes surrounding the deployment. Seventy percent of the respondents to an ongoing Delphi survey said they consider capturing and documenting business requirements a difficult process - and more than 60 percent said their organization has trouble implementing changes to its processes and policies.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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