Performance monitoring and capacity planning
Performance monitoring and capacity planning are infamous subjects to managers of mainframe-based data centers. In brief, an Information Technology manager must decide how much computing resources an organization needs, when they are needed, and answer why the "how much" estimation always changes.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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