My Book Mirror Edition RAIDs your data
There's no such thing as too much protection for your valuable files. Although external hard drives can provide backup copies of files on your hard drive, what if you use external drives for primary storage? Sure, you can use yet another external backup drive, but a better solution might be a RAID array with two drives. Western Digital offers such a system with its new My Book Mirror Edition ($549.99).
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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WD EXTERNSL HARD DRIVE PROBLEMS
I spent almost an hour trying to trouble shoot a broken drive today on the phone until we were disconnected. Then when I tried to call back your office was closed. This has frustrated me to no end. The warranty is good until 2-2011 and nothing we did worked. It's not my job to trouble shoot it with your technician but I tried but to be a good sport disconnected even accidently was the last straw. I want what I purchased him. I want a working 150gig external portable hard drive, not one I have to work on. I have made the effort to be cooperative and try to see if we could fix it but I don't want to go through all that again. Please help me return it to you so that you can fix it and we can use what I purchased. It didn't say "assembly required", when I bought it as a present for him, I don't even buy things that say that as Christmas presents. Please tell me where to get a return box so I can return it to you and what the procedure is. I told your technician that I don't work on computers much and I don't want to start now. Please send me the information I need to send it to you and approximately how long it will take you to fix it and can you save the information on this one? Thank you for your prompt response. LeeAnn Grubbs 707-498-9126; 3498 A Street Space 4 Hydesville CA 95547 for Chandler Grubbs. Please note that he has moved since date of registration so the information maybe slightly different, but the billing address is the same.