More Sony Laptop Battery Stupidity

Sony Laptop

In May of 2008 I made the mistake of purchasing a Sony Laptop. After having it for a mere 30 days the LCD monitor blew up, i.e it looks like an explosion behing the plexiglass. I did not drop it or do anything to cause it. I bought it on-line through Best Buy (2nd mistake) and when I got my invoice it stated my PSP would be e-mailed to me, therefore making me think I had one. Well I didn't nor was I given the opportunity to purchase one. Anyway I returned my laptop to Sony after I was told by their customer service that they would replace the LCD monitor. Instead I was told it would cost me $600.00 to replace it but they would put a new hard drive in it because the one in the computer was warped. I told them to send it back and I would not pay for a new LCD monitor. I later heard of the recall due to a wire between the keyboard and monitor that was not right or something. This laptop was getting rather hot from the day I bought it but never having one before I thought this was normal. According to Sony my Laptop is not in their recall but was told to resend it back and they would fix the monitor which I just did. Now they are telling me once again it had to be something I did and they aren't going to replace the monitor. There are no cracks on the plexiglas over the monitor all the damage is interior but they are still refusing to fix it. I actually only used it approximatley 10 times since I bought it new. The model number we have is a T-2310 but they are saying they don'[t have a T-2310 even though I sent my invoice copy to them showing the Model Number. Anyway to make it short I wouldn't take anything free from Sony let alone pay for anything that says sony

Make 'em as cheap as possible

They're slaves to the bottom line. Having worked in the electronics industry for several decades has shown me that company managers seem to have an endless talent for wringing the quality out of products by squeezing suppliers for price with resulting drops in reliability. Japanese companies seem to do this particularly well, so much so that I wouldn't consider using any product from Sony, Panasonic (Matsushita) or any of the other major Japanese players in a mission-critical or enterprise-critical application. Until managers can be trained to see the tradeoff of lost customer confidence and lost sales versus savings on design and materials, this problem will persist. The bottom line may get a manager the annual bonus he seeks, but it may cost the company severely in the end.

SONY worldwide

SONY worldwide is now run by a American CEO and the USA based operations not a Japanese or the Japanese operation and has been for the past several years it appears that ever since then they seem to have lost the reliability and engineering SONY were previously renown for and now seem more interested in the bottom line and DRM. Also in Japan the Japanese buy SONY only if it is marked as made and manufactured in Japan many (25 plus) have told me that the quality is not there if it is made elsewhere anymore

Those batteries were made in 2004-2005

> never recover from major screw ups...

Well,this current recall is about batteries made in 2004 and 2005, that is, BEFORE the first recall (2006).

You cannot "recover" from a future failure (2006) unless you do a time-travel to 2004-5.

sony laptop battery

I bought it on-line through Best Buy (2nd mistake) and when I got my invoice it stated my PSP would be e-mailed to me, therefore making me think I had one. Well I didn't nor was I given the opportunity to purchase one. Anyway I returned my laptop to Sony after I was told by their customer service that they would replace the LCD monitor
Sony VGP-BPS5 battery, Sony VGP-BPS8 battery, Sony VGP-BPS9 battery

sony laptop battery

Sony PCG-V505 Battery, Sony PCG-Z505 Battery