What is Human Process Management (HPM)?
Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by economists, which is an attempt to differentiate between routine transactions and interactions that rely heavily on judgment and context. These “tacit interactions†are the most prevalent kind of business processes in which knowledge workers take part.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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SharePoint solution for HR
We can assist here as we specialize in developing and implementing SharePoint 2007 – that’s all we do. There is more information on this at http://www.nsynergy.com/Solutions/Business/Pages/Human_Resources.aspx or mail to Mark.Davis@nsynergy.com.Innovative technology for Human Process Management (HPM)?
Very interesting article which matches with other BPM feedbacks regarding the difficulty to involve business in process management.Human reasoning is based on expertise, ie knowledge, experience, collaboration, risk behavior... which are not easy to translate into pure IT process for current technologies (rules engines).
That's why Normind created Intègre® : a new generation of BRMS, dedicated to Human reasoning support. Operating innovative logic systems, our engine can accept inconsistency and incompleteness in decision-making process. As a result, our solution acts like a GPS : it guides users without constraining his choices, using all required sets of best practice (to mix the right expertises for each case).
Our modeling tool is dedicated to business people, requiring no specific IT experise, so that business people can create their own rules, rely on them and monitor them easily.
Other consequence : with existing process management solutions, as process are imposed, it is impossible to observe real business practices (human behavior and expertise). Which explains why business people are so shiny regarding usual decision-making tools : they don't really help in complex situation.
Our technology doesnt' impose choices so it can observe practices. Then our Monitoring Dashboards detect gaps between practices and rules, which are opportunities for specific training or for rules management : if some rules are not correctly used or violated, perhaps my business has evolved and I have to take this into account, updating the rules.
Contact me for more info on new tools for new needs.
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Organization's success most depends on their human resource, how company able to manage their human resources, transparency needed in HR Process, much informative info. for HR Process. Human Resource Managementreplica bags
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