SaaS: The Better Way to Buy
For growing businesses, I know of no better way to purchase software than as a hosted service, paid for on a per-user/per-month basis. While the equation may not work for the smallest companies, and some IT departments avoid it in order to build an ever-larger empire for themselves, Software-as-a-Service (SaaS) is the up-and-coming thing.
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Good article
This is a great introductory article on SaaS, and it does a good job contrasting traditional software vs. SaaS solutions.One of the more recent problems with SaaS applications is that metering and billing are usually inaccurate and sometimes confusing to customers. However, companies like eVapt (www.eVapt.com) have came up with solutions to this problem.
Other problems include integration, which are solved by startups like Boomi and SnapLogic, many of which are backed by VC firms.
Great Intro to SaaS
I agree with Beibei, there are definitely problems integrating SaaS solutions, but companies like Boomi and Cast Iron Systems have done a fantastic job at solving those problems.The problem that isn't being addressed on the monetization front is the clear lack of the proper handling of billing information and adherence to PCI DSS standards by most SaaS billing companies. There are only a handful (if that) of SaaS/Cloud billing providers that are PCI Level 1 certified. Aria Systems (www.ariasystems.com) tops the list, in terms of scale and experience in the space.
To see the full list of PCI certified providers, check out http://usa.visa.com/merchants/risk_management/cisp_service_providers.html.
Tips to Consider When Evaluating SaaS
As an employee of an online database company, I may be biased but I agree that SaaS offerings are great solutions for growing businesses.With more companies exploring SaaS offerings, it is important that companies take the time to evaluate different SaaS options and try them before they buy. Month to month subscriptions and free trials make this possible. Our CTO and CEO recently recorded a podcast with some tips companies should consider when evaluating SaaS offerings. For example, look at the price to determine if the price is sustainable. There is no such thing as a free lunch. Click here to read/listen to the podcast with tips to consider when evaluating SaaS options.
Good read - even recommended for SaaS vendors
I work with a number of software companies and SaaS wanna-be's who would certainly benefit from reading your article to understand the trend to SaaS from a customer's perspective. Especially with the recession this is only going to become more important. Thanks!Joanna Lees Castro
Software-Marketing-Advisor.com
"Providing marketing, sales and business planning guidance for software and services vendors"
Think Beyond SaaS
Hosted services and SaaS cannot only provide businesses with affordable access to powerful applications, hosted services can help companies lower the cost of managing their existing data, in-house systems, and network.We see cost savings with online backup solutions, hosted email/calendar, and collaboration solutions that offer better features/function for less money.
Regards,
Allen
Access to SaaS
SaaS is definitely important to the small business owner. GoEverywhere offers an online personal workspace that helps you be more productive online. Our webtop connects to 50+ (and growing) SaaS sites and aggregates your accounts, data, and online storage to one location. No more remembering URLs or username/password combos. The centralized desktop sits on the web so you can access from anywhere - home, office, client's location, or on vacation! All you need is a computer (or smart phone) and an internet connection.One more benefit
The fact that SsaS solutions is build as network applications from the start, makes most of them more open and easier to integrate.So if your friend start out with one system from as SaaS vendor, and later find out that it lack some important features, then he can add another system and makes the two sync the data. The sync set-up can be established with a fraction of the cost, of a traditional enterprise systems.
More on SaaS and CRM: http://www.timelog.com
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