Google Voice changes landscape of Internet telephony
Last week's announcement of Google Voice was a shot across bow of the telecommunications industry.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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It's a threat only if the call quality improves
As someone who has been lucky enough to be a Grand Central beta customer, my only comment is that call quality is so-so, especially when using their web call feature to create a "two-leg" call and one of those legs terminates in a VoIP number. Grand Central / Google Voice has many helpful features, but call quality is only OK from my experience.