Authorize.net categorizes downtime events as 'a perfect storm'
Now that the smoke has cleared (literally), we find out a bit more about what happened to Authorize.net's services as a result of the Fisher Plaza data center fire.
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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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Fisher Plaza fire
Our company LiveRez uses Authorize.net for our credit card processing, but managed to avert disasterTake a look:
http://www.liverez.com/blog/
Mr Tracy Lotz is available to chat if you are interested in a story of a company that managed to avoid disruption, in spite of having a large portion of our business ( our credit card processing company) housed in the burned building. Being that we provide e-commerce solutions for online bookings of vacation rentals, and 4th of July is the biggest vacation weekend of the summer, you can imagine that we had some VERY happy property managers when they realized it was business as usual. Due to some forward thinking on the part of Lotz, all of our customers were able to continue with all credit card transations and online bookings.
Fisher
I'd like to clarify for Liverez.com that Fisher is not a high rise, it's about 6 floors high... There are homes in the area here that are larger.The CTO of Authorize.Net should be fired
This is unacceptable. For them to have their backup center in the same area and not have a detailed disaster strategy is totally unacceptable.This goes back to your Information Technology 101 class, wherein you NEVER have your backup in the same area as your main data center.
Heads should roll for this!