BYOD to change the face of IT in 2013

By , CIO |  Consumerization of IT, BYOD

The "Bring Your Own Device" phenomenon, largely driven by Apple iPhones and iPads, is changing the face of IT departments, perhaps reaching a tipping point. If CIOs thought mobile devices presented challenges before, they haven't seen anything yet.

"IT departments need to be service organizations," says CTO Aaron Freimark at services firm Tekserve, which helps Fortune 1000 companies adopt Apple products. "The most conservative financial institutions are seeing all of these iPhones on their networks and accessing Exchange servers. We're reaching a critical mass this year, when companies are forced to deal with it."

MobileIron and iPass released a joint study, 2013 Mobile Enterprise Report, that found IT increasingly losing control of mobility budgets to other departments. In 2011, 53% of IT departments managed the mobile budget. This number dipped to 48% in 2012.

This year just might be the year of BYOD and the mobile workforce change how IT operates, or at least putting more emphasis on services. A new report from Forrester found that at least a quarter of a billion global information workers already practice BYOD in some form. A third of information workers want iPhones, or 208 million global information workers. Nearly the same amount want Windows tablets.

Along these lines, the Mobile Enterprise Report found that tablet usage increased in all non-executive departments between 2011 and 2012, with legal and HR seeing the biggest hike followed by finance and accounting.

Part of what's driving BYOD is the emergence of next-generation workers, the Millennials. Many of these workers, between the ages of 18 and 29, are willing to blend work and personal lives, which goes hand-in-hand with BYOD. According to the Forrester report, the rise of "anytime, anywhere" workers in the United States and Europe grew from 15% to 28% of employees between 2011 and 2012.

Slideshow: 15 Best iPhone Apps for Newbies (2012)

What does this mean for CIOs? Change is in the wind, one that's blowing toward becoming a service organization.

Originally published on CIO |  Click here to read the original story.
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