August 15, 2013, 4:29 PM — Press 1 if you know your party's extension. Press 2 if you'd like to know our business hours. Press 3 if you're calling outside of business hours...Press 9 if you forgot all the previous options. Automated answering services are a nightmare. This is a good time to start cursing.
Motherboard points out that swearing at Apple's automated customer service will put you through directly to a customer care tech. The trick works with other companies as well, Lifehacker reported a while ago. Apparently IVR (Interactive Voice Response) systems are sensitive to foul language.
So if you've ever felt like cursing while stuck in a labyrinth of menu options, held hostage by elevator music and robo-voices, don't hold back. You might just get to talk to someone sooner.
Read more of Melanie Pinola’s Tech IT Out blog and follow the latest IT news at ITworld. Follow Melanie on Twitter at @melaniepinola. For the latest IT news, analysis and how-tos, follow ITworld on Twitter and Facebook.