Microsoft pushes switchover deal for CRM Online
Microsoft is trying to steal away Salesforce.com and Oracle CRM on Demand customers with a new offer that will provide them with six months' access to its own CRM Online application at no charge if they sign a 12-month contract.
CRM Tips: The Fixed Price is Not Right
Many companies buy CRM consulting services the way they buy hardware: Fixed price. What if this just isn't the right model, no matter how good a price you get?
More Jobs Vanish: IT's Gains Are Real People's Losses
Improved IT means many jobs cut in this recession have been cut forever, some job hunters are now learning. While long-sought efficiency improvements have arrived, not everyone is celebrating.
Open-source CRM and ERP: New kids on the cloud
When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work picture-perfect.
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
Data housed in customer relationship management (CRM) software, accounting, human resources, and other applications has limited value if it’s not reused efficiently everywhere it’s needed.
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jfruh
Apple syncing patent can't come soon enough
pasmith
New Twitter features borrow from 3rd party clients
Esther Schindler
Open Source Changes the Software Acquisition Process
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How to set up continuous podcast play on the new iTunes
David Strom
Five important Windows 7 mobility features
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Guard your Wi-Fi for your own sake
Sandra Henry-Stocker
Grepping on Whole Words
Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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