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  • SAP executive: Business ByDesign ramp up not imminent

    Posted April 30, 2009 - 1:44 pm

    SAP may not heavily push its midmarket SaaS ERP application until late this year or 2010
  • Open source biz apps coming to the cloud

    Posted April 29, 2009 - 11:51 am

    SugarCRM makes wares available as hosted services, joining ERP provider Compiere in the cloud.
  • SAP first quarter earnings drop 16 percent

    Posted April 29, 2009 - 11:19 am

    SAP reported first quarter net income down 16 percent year on year, and revenue down 3 percent, as customers remain reluctant to spend on new software.
  • Six Ways to Get Your Employees to Use CRM Software

    Posted April 29, 2009 - 9:10 am

    Businesses are constantly facing the challenge of convincing sales teams to adopt CRM as the daily vitamin for their sales routine. Here are six proven tips to help employees overcome the user adoption challenge.
  • SAP agrees to delay full Enterprise Support price rise

    Posted April 29, 2009 - 9:06 am

    SAP has ceded to pressure from user groups, agreeing to slow the rate at which it applies a new tariff for software support.
  • Benioff calls for 'the end of maintenance'

    Posted April 28, 2009 - 5:28 pm

    Salesforce.com CEO Marc Benioff is well-known for brash pronouncements and on Tuesday delivered his latest, calling for "the end" of traditional software maintenance fees.
  • Jigsaw launches CRM data updating service

    Posted April 28, 2009 - 2:39 pm

    Contact-information vendor Jigsaw on Tuesday announced Data Fusion, a cloud-based service that ties Jigsaw's database with CRM systems such as Salesforce.com and automatically matches and updates contact records.
  • How to Win CFO Friends and Influence Business People

    Posted April 27, 2009 - 10:35 am

    Conventional wisdom and decades' worth of IT project failures and less-than-desirable outcomes tell us that every tech-related investment -- from a massive SAP ERP rollout to a small Salesforce.com SaaS CRM deployment -- comes with some amount of risk.
  • Explaining Salesforce.com to the CEO: Top 5 Payoffs

    Posted April 27, 2009 - 9:59 am

    Like any CRM vendor, Salesforce.com has its share of sales messages that may make for good press, but aren't all that relevant to a CEO. Cloud computing. APIs and infrastructure? Though you need to understand those issues as an IT pro, leave that discussion at the door when you go to see the CEO.
  • The Biggest Loser in Oracle-Sun Deal: SAP

    Posted April 27, 2009 - 9:30 am

    During the next several months, important questions will have to be sorted out by Oracle as it subsumes Sun. But another critical question is how it will affect Oracle's number-one competitor in the space: SAP.
  • Upgraded tool tests SAP security weaknesses

    Posted April 21, 2009 - 9:48 am

    Sapyto, a tool to test the security of SAP systems, has been upgraded with new plugins that allow more thorough testing, according to the tool's developer.
  • 5 Misunderstood Facts About ERP

    Posted April 20, 2009 - 9:48 am

    Think you know everything about ERP? Here are five things to consider:
  • NetSuite wants a piece of large SAP customers' business

    Posted April 14, 2009 - 11:05 am

    On-demand ERP vendor NetSuite is targeting large SAP users with a new offering that links its OneWorld application to SAP systems.
  • Explaining Salesforce.com to the CEO

    Posted April 13, 2009 - 11:22 am

    At your executive staff meeting, the sales and marketing VPs have been squabbling about the need for a real CRM system, and the discussion turns to Salesforce.com. The CEO asks for a briefing on the alternatives tomorrow, and he's looking to you for objective but convincing guidance -- in terms he can understand.
  • Why Chiquita Chose SaaS Apps from Upstart Workday

    Posted April 13, 2009 - 11:07 am

    Chiquita needed an IT system overhaul and big business-process change. Both Chiquita's HR and IT departments knew what the company needed. "What we were looking for was a global HR system that could truly not just manage a database of employees but actually help us manage employees more effectively from a talent management, performance management and skillset perspective," Singh says. "And, oh yeah, adding payroll would be a 'nice to have' as well."
  • Macs in the Enterprise: ERP

    Posted April 13, 2009 - 10:21 am

    Brian Keare stares at a complex dashboard on his Mac all day long, watching sales and inventory flow in and out of his small company in southern California. "Who would have thought that a finance guy like me would be on a Mac?" says Keare, CFO of Circle of Friends, which sells baby bath products.
  • SAP: We've spent millions so far on Waste Management suit

    Posted April 9, 2009 - 4:48 pm

    SAP is spending millions to fight off a lawsuit brought by Waste Management over an ERP implementation.
  • Salesforce.com releases no-cost 'lite' mobile application

    Posted April 7, 2009 - 9:29 am

    Hoping to drive customer retention, Salesforce.com unveiled a mobile application that is available to all users at no charge.
  • SMB ERP Projects: Don't Forget the ROI

    Posted April 6, 2009 - 9:56 am

    Determining ROI pre- and post-rollout is key to achieving success with ERP projects, especially for resource-challenged SMBs.
  • SaaS vendor converts offering to packaged software

    Posted April 3, 2009 - 4:21 pm

    A rush of software vendors have latched onto the SaaS bandwagon, converting packaged software offerings for use in the Web-hosted model. Now one longtime SaaS vendor is doing the opposite.
  • Users to SAP: Enterprise support KPIs need more work

    Posted April 2, 2009 - 11:20 am

    The KPIs by which SAP will measure the value of its Enterprise Support service are not yet ready, the head of the French SAP user group said Thursday.
  • NetSuite talks up integration with Salesforce.com

    Posted April 2, 2009 - 9:21 am

    NetSuite is highlighting its ability to integrate with rival Salesforce.com.
  • SAP: KPIs coming soon for Enterprise Support

    Posted April 1, 2009 - 3:41 pm

    The long-awaited metrics are supposed to quantify the value of SAP's pricey service.
  • SaaS booms in UK and France, but Germany lags

    Posted April 1, 2009 - 10:10 am

    British and French companies have a significant lead over their German counterparts, in terms of adopting software-as-a-service (SaaS) applications.
  • Highly anticipated open-source releases coming in '09

    Posted March 31, 2009 - 1:32 pm

    There are plenty of remarkable open-source applications on the way this year. Quite a few projects are quietly (or not so quietly) working on major releases or significant upgrades that they aim to make available sometime during 2009. Here are 25 of the most notable.
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