customer retention

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  • LastPass shows how to handle potential data breach

    Posted May 5, 2011 - 11:26 am

    Unlike other companies that have suffered major data breaches lately, LastPass pulled a server offline at the first hint of trouble and gave customers a detail of its recovery plan.

  • Facebook at Work: Stop or Support?

    Posted July 17, 2008 - 11:20 am

    Network World just ran a story reporting a survey of about 200 human resources professionals at major companies. They found that only one in four actively blocks employee access to Facebook and other social networking sites. Yet 60 percent of companies contacted have no specific policy regarding Facebook and MySpace et al during the work day. Could be they'll block them when management finds out what people are actually doing during the day.

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