ecommerce

Were you satisfied with your holiday shopping experience? That's the question that researcher ForeSee Results asked more than 9,000 holiday shoppers to find which retailers provide the most satisfying shopping. Retailers were graded on a 1-100 scale with 100 the most satisfied. In the results, those who shopped online gave their experience an average satisfaction rating of 90, while offline retail shopping received an average rating of 72. I guess even holiday shipping delays are preferable to the mad, chaotic rush of retail shopping on black Friday.

Amazon.com said it had its best holiday sales season ever, but tracking companies find overall online sales dropped compared to a year ago.

Online retail sales in the U.S. have picked up speed in December, after a sluggish start to the holiday shopping season.

Cyber Monday lived up to its reputation for big online retail sales, triggering disproportionately high spending during this so far modest holiday shopping season.

Black Friday may be over, but Cyber Monday is here. There are some great deals waiting for you right now accessible from the comfort of your office cubicle.. Oops! Sorry, I meant home computer.

This year's holiday shopping season is expected to be a buyer's market, as struggling retailers offer very competitive prices to attract customers. Shoppers can use the economic downturn to their advantage, especially if they do their homework ahead of time. Here are some tips and tricks.

It's no secret that the faltering economy is taking its toll on the tech world. You may not have noticed, though, how often your wallet has been hit with sneaky fees as a result. We've identified seven recently introduced surcharges on tech-related products--add-ons that vendors aren't exactly trumpeting. Ready to see where companies are hiding the new fees?

U.S. e-shoppers will increase their holiday spending modestly this year because of economic concerns.

EBay announced two acquisitions Monday, at the same time saying it will lay off over 1,000 staff worldwide and cut back on recruitment.

Nowadays, it's hard to imagine the process of buying, selling, or renting without the Internet as a guide. Whether we are trying to find communities of people who buy and sell the same things we do, or are seeking "wisdom of the crowd" opinion on potential buys, the Internet is often the first place we look. The sites below, we feel, are best at bringing buyers, sellers, and renters together, and arming them with the intel they need to do the deal.

Seeking greater visibility for its Book Search engine, Google is making it easier for retailers, libraries and publishers to provide that service's capabilities on their own Web sites.