email management

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    How to choose a mail server

    Posted September 18, 2012 - 11:28 am

    Choosing a mail server is never an easy task. Email management itself is a complex endeavor, and this is reflected in the wide variety of tools we choose to create, edit, send, organize and reply to the vast numbers of email messages that crisscross the globe on a daily basis.
  • Ditching Postini, switching to Google Vault

    Posted August 29, 2012 - 1:17 pm

    For the 12-strong IT department at Caraustar, a Georgia-based recycled paper packaging company, switching from Google Postini to the Google Vault email archiving and management service was a matter of saving time, as much as anything.
  • How to avoid 5 common email management mistakes

    Posted May 21, 2012 - 1:27 pm

    Email managers have a lot at stake. After all, the volume of global electronic messages sent via email dwarfs all other forms of electronic communication, including social networking. Since the inception of electronic mail, which, according to some Internet historians, can be traced to a small mainframe app called 'MAILBOX' from the mid-1960s, human-to-human messages have been created, transmitted and stored in electronic format. But early email administrators could hardly have envisioned the complexity of current email infrastructure and the concomitant maze of technical, security, business and regulatory challenges.
  • Is email dying?

    Posted October 19, 2009 - 2:20 pm

    David and Dave Piscitello both take issue with a recent Wall Street Journal article that says email is on the way out.
  • Stupid user tricks 4: IT horror never ends

    Posted September 21, 2009 - 11:01 am

    Nothing can screw up a well-managed network faster than the people for whom you built it.
  • Finland takes action to address employee email monitoring

    Posted March 25, 2009 - 8:49 am

    Nobody in the U.S. expects their corporate emails to be private, and it's generally assumed that if you are using your corporate computers and corporate email accounts, the company has the right to snoop as a means of preventing "data leakage," which is a polite euphemism for what we used to call industrial espionage.
  • Lawsuit over email leads to disturbing libel decision

    Posted February 24, 2009 - 12:21 pm

    The NiemanJournalismLab blog is reporting that a federal appeals court in Boston has handed down a decision that has disturbed many, declaring that truth published with “actual malice” can be considered libel.
  • Social media company can't stop making email blunders

    Posted January 23, 2009 - 8:45 am

    Rock You is a popular social media company that provides apps and widgets for such blockbuster sites as Facebook and MySpace. They’ve won awards, have sucessfully raised millions in capital and appear to be a rising star. Too bad they are completely clueless about email etiquette. Really, really clueless.
  • False Positive Email Alerts

    Posted January 9, 2009 - 5:12 am

    If you’re like most people, then you’re already using anti-virus software and have implemented anti-spam controls so that unwanted email does not reach your inbox. Occasionally I look at my “spam” folder and am surprised to see emails in there that I would ordinarily read. Some are even emails that I must read.
  • eDiscovery fast becoming the hottest area in law

    Posted December 11, 2008 - 10:47 am

    eDiscovery is fast becoming one of the hottest areas in law. This isn’t something that is yet taught in law schools. Many firms are just now starting separate departments for e-discovery. This new course is really going to rachet up the need for implementing archiving systems.
  • Sarbanes Oxley Protects the Whistle Blowers

    Posted November 6, 2008 - 12:22 pm

    One important areas of the Sarbanes-Oxley Act (”SOX”) of 2002 is to protect whistle blowers who speak out against a company not performing due diligence with document management and email archiving compliance. Section 1107 of SOX states:
  • Sarbanes Oxley Protects the Whistle Blowers

    Posted November 6, 2008 - 12:22 pm

    One important areas of the Sarbanes-Oxley Act (”SOX”) of 2002 is to protect whistle blowers who speak out against a company not performing due diligence with document management and email archiving compliance. Section 1107 of SOX states:
  • Sarbanes Oxley Protects the Whistle Blowers

    Posted November 6, 2008 - 12:21 pm

    One important areas of the Sarbanes-Oxley Act (”SOX”) of 2002 is to protect whistle blowers who speak out against a company not performing due diligence with document management and email archiving compliance. Section 1107 of SOX states:
  • Tips for Managing your Email Servers

    Posted November 4, 2008 - 9:58 am

    As an IT administrator you have to make sure your servers are up and running at all times, with email being so critical to the business as users communicate via email for almost everything. You want to make sure you search for a good, easy-to-install monitoring solution.
  • How to plan your migration to Exchange 2007

    Posted October 31, 2008 - 9:25 am

    Migrating from one email system to Exchange is not an easy task but with proper planning it can be done. No matter what system you had used previously, the following are some of the aspects that many have to deal with and make a decision about. The first is the cost.
  • Libelous Email Costs Target $3 Million

    Posted October 29, 2008 - 11:22 am

    The Consumerist reports that Target was ordered to pay a customer over $3 million in punitive damages as a result of a libelous email they sent regarding a transaction she’d attempted in one of their stores. Read the rest of this article>>

  • Microsoft Exchange LCR Compliments Archiving

    Posted October 28, 2008 - 11:57 am

    Recently I had an opportunity to meet with an associate and email administrator in New York City named Lisa Bruno. She and her team are involved in a Lotus Notes-to-Microsoft Exchange migration. Lisa shared some interesting insights. Having recently migrated to Exchange 2007, one of the many questions we find is ‘what to use for backup?’.
  • Five Important Factors to comply with an eDiscovery Request

    Posted October 27, 2008 - 7:12 am

    A clear majority of enterprises highly agree that having a records management program provides essential business benefits. These benefits include reduced discovery costs and risks in the form of penalties, sanctions and damage to corporate reputation.
  • Massachusetts encryption law even stricter than Nevada’s

    Posted October 27, 2008 - 7:06 am

    I recently wrote about Arizona’s new law concerning encryption of personal data. Several states are enacting similar legislation, and encrypting such data is becoming a de facto national policy. Most recently, Massachusetts issued new regulations on the same subject last month, and that state’s laws will take effect on January 1, 2009.
  • Remove the IT Department from the e-Discovery Process

    Posted October 23, 2008 - 4:08 am

    More businesses are becoming subject to regulatory compliance. This could be either very formal stringent regulations such as the Sarbanes-Oxley Act or less strict regulations, such as the Federal Rules on Civil Procedure (FRCP).
  • New law requiring email encryption takes effect

    Posted October 22, 2008 - 5:01 am

    The Nevada law that requires businesses to encrypt data that is transmitted to customers took effect this month, and is expected to have an impact far beyond the state’s borders. An article in today’s Wall Street Journal highlighted some of the challenges of the bill, to which all companies doing business with people in Arizona must comply.
  • Microsoft Exchange Journaling vs. Archiving

    Posted October 22, 2008 - 4:58 am

    Depending on your type of business many federal or state regulations may require your company to archive email messages for electronic discovery. As a smart proactive measure, more companies are voluntarily archiving email to protect themselves in case of a lawsuit.
  • Email Administrator Career Risk Management

    Posted October 16, 2008 - 6:11 am

    The best server hardware configuration is in place for SMTP mail routing. Back up building generators are available in the office building. Uninterruptible power supplies, with UPS monitoring software, are connected to the email servers. So brown outs, electrical spikes and blackouts are in place to maintain server functionality.
  • Slow economy demands efficient technology

    Posted October 14, 2008 - 5:45 am

    The carnage on Wall Street isn’t pretty this week. Until now, most of us industry observers have said that our lousy economy hasn’t truly hit the IT business, and for the most part, that has been true.
  • Email Management: Should it Be the Next Killer App in Document Management?

    Posted October 14, 2008 - 4:41 am

    John Mancini over at the Conquer Information Chaos blog thinks so, and he can’t understand why it hasn’t become a priority in document management yet. Here’s an excerpt from his post: In a nutshell, email is a microcosm of the DIGITAL LANDFILL that exists in most organizations…. We all have it.

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