Posted December 31, 2008 - 2:43 pm
Were you satisfied with your holiday shopping experience? That's the question that researcher ForeSee Results asked more than 9,000 holiday shoppers to find which retailers provide the most satisfying shopping. Retailers were graded on a 1-100 scale with 100 the most satisfied. In the results, those who shopped online gave their experience an average satisfaction rating of 90, while offline retail shopping received an average rating of 72. I guess even holiday shipping delays are preferable to the mad, chaotic rush of retail shopping on black Friday.
