• FBI spy case highlights insider threat to corporate data

    Posted February 22, 2001 - 11:29 am

    A career FBI agent with significant experience and access to FBI IT systems was charged yesterday with spying for Russia since 1985, in what FBI Director Louis Freeh has called the worst case of insider espionage in FBI history.
  • Corporate users cool toward XML for supply chains

    Posted February 22, 2001 - 10:23 am

    XML may be the future technology underpinning of online business-to-business trading, but many companies are in no hurry to get there.
  • E-commerce benchmarks

    Posted February 21, 2001 - 6:01 pm

    E-commerce benchmarking must measure customer satisfaction. Important questions are whether the customer would do business with the company again and whether he would recommend the site to friends.
  • Busting B2B e-commerce fraud

    Posted February 21, 2001 - 5:48 pm

    New technologies capable of handling secure, real-time transactions will help prevent, detect and prosecute B2B e-commerce fraud.
  • Determining a project's success

    Posted February 21, 2001 - 5:42 pm

    To manage a successful project, there's a lot of detailed, day-to-day work that must be done. But many experienced managers never ask these two fundamental questions at the beginning of their projects: Who has the right to declare success? And what are the criteria that will be used to determine success or failure?
  • Demanding privacy

    Posted February 21, 2001 - 5:36 pm

    The time has come for Congress to step up to the plate and enact legislation that provides baseline Internet privacy protection. Contrary to popular belief, the U.S. Constitution doesn't generally guarantee personal privacy.
  • Collaboration counts in c-commerce

    Posted February 21, 2001 - 5:28 pm

    During the past two years, collaborative commerce, or "c-commerce," has become a major focus for many organizations. C-commerce optimizes supply and distribution channels to make an organization more competitive and more profitable.
  • Don't doubt the future of the new economy

    Posted February 21, 2001 - 5:21 pm

    The imminent first-year anniversary of the Nasdaq's implosion is precipitating goofy theories as to what went wrong. Some claim that there isn't a New Economy. But there is a New Economy, with the Internet at its heart. Spurn this notion, and your company's failure is assured.
  • Take a bite out of crime on the Web

    Posted February 21, 2001 - 5:11 pm

    Last year the number of Internet users worldwide passed the 300 million mark. But that also means that the number of crooks on the Web surpassed 1 million.
  • Tax moratorium helps ISPs, does little for e-commerce

    Posted February 21, 2001 - 3:48 pm

    A new push began this month in Congress to extend legislation that is widely known as an Internet tax moratorium. But despite that moniker, the initial legislation hasn't had a significant impact on e-commerce except in one area: It stops states from imposing sales tax obligations on Internet service providers (ISP).
  • Big push to Win 2k expected in '01

    Posted February 21, 2001 - 2:15 pm

    Microsoft Corp. last week officially unveiled a new Windows operating system, but the majority of corporate users won't finish or even start the lengthy and complex adoption of the last one, Windows 2000, until later this year.
  • Windows 2000 at one year

    Posted February 21, 2001 - 1:36 pm

    On the operating system's first anniversary, IT managers agree that Microsoft has delivered on its long-overdue promise of reliability. After a year of tire-kicking, many IT managers are finally ready to begin production rollouts.
  • Recession lessons for IT departments

    Posted February 21, 2001 - 11:58 am

    Slowdown, downturn, correction, or recession -- no matter what you call it, times are tougher than last year. Amid large layoffs and missed earnings at many companies, some worry that dark economic times loom ahead.
  • Content delivery adds value

    Posted February 21, 2001 - 11:20 am

    IN THE LAST SEVERAL YEARS, the Internet has evolved from a mechanism for transporting text and simple images to a vehicle for multimedia and other bandwidth-heavy content types that demand higher service levels than the Internet alone can provide.
  • Storage, LAN architectures veer towards IP

    Posted February 21, 2001 - 10:30 am

    SINGAPORE -- Storage architectures and LANs (Local Area Networks) will have to become more open to address the growing requirements of the Internet age, according to Kazuhiko Kobayashi, associate senior vice president at Japan's NEC Corp.
  • Wireless enterprises gain productivity

    Posted February 21, 2001 - 10:03 am

    Although it's been a longtime coming, technology is finally delivering on its core promise: The work you do between 9 a.m. and 5 p.m. can become increasingly efficient and productive.
  • Controlling corporate collateral

    Posted February 20, 2001 - 5:34 pm

    Companies of all sizes are suffering from poor -- or worse, nonexistent -- CM (content management) practices. Increasing numbers of business lines within an enterprise must feed the content stream -- from Web sites to e-business transactions, swapped among internal sources or shared between business partners. The need for speed when accessing and disseminating this swelling amount of corporate knowledge has reached an all-time high.
  • Knowledge pays

    Posted February 20, 2001 - 5:02 pm

    Knowledge is money, but only if your KM initiative can move beyond the typically fuzzy goal statements and delineate exactly how it will improve return on capital. You need to redefine your notion of knowledge management for the digital age.
  • Creating usable systems

    Posted February 20, 2001 - 4:53 pm

    By now most people in information technology have at least heard the word usability. What many don't know is how usability affects their organization's productivity and efficiency.
  • Global business: The IPO dash

    Posted February 20, 2001 - 4:14 pm

    Think the race to liquidity is tough on you? Here are three overseas Web startups facing low online penetration, inadequate infrastructures and cultural quirks.
  • E-commerce leads dealers and vendors toward cooperation

    Posted February 20, 2001 - 4:01 pm

    Though many early e-commerce initiatives flirted with bypassing long-standing channel relationships, the focus has shifted to finding ways to empower partners and make them an effective piece of a company's online sales operation. Often this means rethinking the structure of channels and re-creating them to make the best use of the Web.
  • Measuring the ROI of training

    Posted February 20, 2001 - 3:49 pm

    You know your employees want more training, but how can you tell if you are getting your money's worth?
  • Dirty data can jeopardize your CRM

    Posted February 20, 2001 - 2:55 pm

    The current trend in many industries toward data warehousing and data mining has increased the value of good data and the costs of cleaning up databases. That task is anything but trivial, and the costs, which include the direct costs of hiring people and consultants and the indirect costs of missed sales opportunities, are significant.
  • Paperless tigers: Bank finds power in digital files

    Posted February 20, 2001 - 2:22 pm

    When Wells Fargo Education Financial Services banished paper, loan sales jumped. And now customers are turning to Wells Fargo for other banking needs.
  • Why Cisco's worried

    Posted February 20, 2001 - 1:48 pm

    Toward the end of each quarterly earnings call, Cisco CEO John Chambers lists challenges the company faces that contribute to its "healthy paranoia" about competition and market leadership.
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